Travel Happy

Our MOTTO

Duty Free

We believe in creating unique environments that become both personal and memorable. So we are constantly refining our store designs and types, merchandising and selection of world class brands to match our changing customer profiles.

In short, we want our customers to feel on top of the world. This is what we called Travel Happy.

Passionate Service

We are passionate about our mission to offer top quality products from the very best global brands at the most reasonable prices and always with the best of service.

Perfect Experience

We are driven by a never-ending quest for perfection in providing an unparalleled shopping experience to all our customers.

our philosophy

How do we make Travel Happy possible as ATU?

Listen

We use our extensive listening tools to target customers based on their needs, wants and values.

Understand

We conduct field research, quarterly surveys and use advanced data analysis tools to convert customer responses and behaviors into tailor-made retail efforts.

Execute

By analyzing each customer type, we can focus on value segments among behavioral groups.

Enjoyable Experience

Our ultimate goal is to constitute the most enjoyable part of the customer’ travel experience. We strive to be every passenger’s first step in travelling happy. This is critical as airport shoppers are often stressed or exhausted.

Intimate Relationship

Our primary approach is to emphasize the nurturing of an intimate relationship with our customers. Because we believe in creating unique environments that become both personal and memorable.

Happy Customers

So we are constantly refining our store designs and types, merchandising and selection of world class brands to match our changing customer profiles. All in all, we want our customers to feel on top of the world.